FREQUENTLY ASKED QUESTIONS (FAQs)

How long do freeze dried flowers last?

Your framed display will last for many years to come depending on the type of flower, colour and display location. Preserved flowers should be kept out of high humidity and direct sunlight. If they are not sealed in a shadow box and left open to the elements, their life is significantly shortened.

Please ensure you do not store your keepsake in plastic over an extended period. Your keepsake is a natural product and requires air to 'breathe'.

How long do I have to get my flowers to you?

It is important that we receive your fresh flowers as soon as possible after your wedding or event as the fresher they are, the more beautifully they preserve. Unfortunately, we cannot reverse browning or damage to flowers.

How do I care for my fresh flowers after my event?

The best way to care for your flowers after your wedding or event is to give the bottom of the stems a fresh cut, place them in container with water in the bottom and store them in the fridge or a cool, dark room.

We can always replace the odd flower if needed at a minimal cost if required.

How can I get my flowers to you?

If you are local to the Perth area, please feel free to drop your flowers off to us in Aveley. Otherwise we can organise a courier to collect the flowers from your preferred location in a Perth Metro area and have them dropped off to us free of charge. 

If you are interstate or outside of the Perth Metropolitan area, the best way to send your flowers is via express post. Please read below for how to pack and send your flowers.

  • Fill a box large enough for the flowers plus some extra room with paper, tissue, etc. You can purchase express post boxes from Australia Post stores.
  • Take some paper towel and dampen with water.
  • Wrap the wet paper towel around the bottom of the stems and cover with plastic (glad wrap or a plastic bag will suffice).
  • Secure the damp paper and plastic with a rubber band, tape, etc.
  • Lightly sprinkle the flowers with water and loosely cover with a plastic bag.
  • Place the flowers into the box, ensuring the paper surrounds and cushions the flowers.

Seal the box and address it to:

Flowers Forever
3 Daplin Way
Aveley
WA 6069
 

Please remember to write your name on the box so we know who it came from!

How much will my flowers cost?

If you are local to the Perth area, please feel free to drop your flowers off to us in Aveley. Otherwise we can organise a courier to collect the flowers from your preferred location in a Perth Metro area and have them dropped off to us free of charge. 

If you are interstate or outside of the Perth Metropolitan area, the best way to send your flowers is via express post. Please read below for how to pack and send your flowers.

  • Fill a box large enough for the flowers plus some extra room with paper, tissue, etc. You can purchase express post boxes from Australia Post stores.
  • Take some paper towel and dampen with water.
  • Wrap the wet paper towel around the bottom of the stems and cover with plastic (glad wrap or a plastic bag will suffice).
  • Secure the damp paper and plastic with a rubber band, tape, etc.
  • Lightly sprinkle the flowers with water and loosely cover with a plastic bag.
  • Place the flowers into the box, ensuring the paper surrounds and cushions the flowers.

Seal the box and address it to:

Flowers Forever

3 Daplin Way

Aveley

WA 6069

 

Please remember to write your name on the box so we know who it came from! 

How long does the process take?

The entire process takes approximately 12 weeks to complete. This process can be made faster if the job is paid upfront as this allows us to order your frame straight away.

What are my payment options?

There are two payment options available.

You can pay for the entire job upfront which can also speed up the process as this allows us to order your frame straight away. 

The second payment option is three instalments throughout the process. With all jobs, there is a $200 non refundable deposit required before or upon delivery of your flowers. This cost covers the initial drying process and cannot begin until the payment has been received. The second payment is due after approximately 4 weeks, once your flowers are dried and ready for makeup. This payment is the remaining amount of your job minus $100 - $200. This covers the cost of your frame and the makeup of your flowers and items. Your frame cannot be ordered and makeup cannot begin until this payment is received. The final payment of $100 - $200 is due before or upon collection. Your keepsake cannot be released until this payment is received.

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